Excellent – excellent service. Jim arrived within the allocated times and was very polite. He explained everything to me that needed to be done and the costs. I will recommend Overhead Door and DH Pace to everyone and will of course call you in the future.
Carol
Phoenix, AZ
Categories: Testimonials
Google Rating 4.8  Joelle Bennett 17:11 11 Dec 19 Quick service and great prices. It was finals week and the garage wouldn’t open, other places wouldn’t be able to help until the next day (and we called before 9 am!). They came in probably 2 hours and didn’t have the proper spring, both of these things could have been upsetting if they didn’t have such great customer service. When I came home there was a temporary fix on the garage door and they came the next morning.They were willing to come within a time window if I couldn’t arrange for someone to be home while I was away. This isn’t a business that you typically call when everything is going right so their willingness to provide solutions was great. At no point did I feel like I was getting talked at and not talked to. They were all around very friendly, if I had more garages I would definitely go to them again. Instead all I can do is compliment their service and write a review that hopefully attracts them more business.read more  anne Dorn 22:46 22 Oct 19 Chris H did a great job diagnosing the problem with my garage door. He returned the next day with the parts, on time and within 30 minutes fixed the door, cleaned up after and the door works perfectly. I am extremely satisfied with chris’ repair and his professionalism. I will continue to use Overhead door !!!read more  Elizabeth Whitehead 20:52 16 Oct 19 Josh and Chris did a fabulous job installing our new garage door. It’s quiet and the service was excellent. They even checked out the other garage door we had and lubed it for no charge. Called Overhead Door Company on Sunday and they sent someone over the very next. Installation was two days later. Highly recommendread more  John B 22:16 04 Oct 19 I strongly recommend Overhead Door for all your garage door needs!Jelly scheduled the service and followed up to insure they had the necessary parts and quickly dispatched Jim to get the job done!Jim (the service tech) did an outstanding job in getting the job done and was very informative on all my questions, providing great solutions for me!Thanks Overhead Door!read more  Jake Amrani 19:26 10 Sep 19 The guys did a great job. Arrived on time. Completed the work in a timely and professional manner, and installed 3 amazing openers. Highly recommend these guys.read more  Mary Dreyer 16:13 10 Sep 19 I’ve used them for several years when I’ve needed service on my Genie garage door opener. They’re always professional and prompt. I highly recommend them.read more  Paul Murphy 17:46 09 Sep 19 On Labor Day weekend the spring in my garage door broke & I could not open it. I called Overhead Door & they dispatched a technician who arrived within an hour and replaced the spring It took about an hour. Overall they were courteous in the phone, technician was very good and efficient and the price was was very reasonable given it was on a Holiday weekend. I have used Overhead Door in the past and their work is consistently high quality and I will continue to use their serviceread more  Karen Lovato 17:35 04 Sep 19 I had an excellent experience!! Everyone I worked with was very friendly, and the installation was very good. Thank you!read more  Arlene Camp 17:28 12 Aug 19 The spring on our garage door broke on a Sunday. I didn’t want to pay extra for a Sunday visit, but they came out at 8:00 AM on Monday morning. That really pleased me. I hated to keep my car our in the hot sun in summer. Our son, son-in-law and grandson were able to open the door to get the car out. They fixed it quickly. Everything was well explained, and I felt the price was reasonable.read more  simon Phoenix 04:14 12 Aug 19 They did a great job for us. They came out replaced our garage door for us. They were on time and courteous. They did the job at the price quoted. Thanks again!read more  Larry Tate 02:18 10 Aug 19 Was in a major jam as my garage door broke and was stuck down. I was trapped like a prisoner in my own home and needed to pick up my son from school later that day. Thankfully a friend referred me to Hank and he and the crew came to the rescue!! Competitive pricing and great work! I can’t thank them enough!! You have a life long customer here.read more  Darren Fosdick 22:58 09 Aug 19 Overhead door company saved my day! Hank and his team really know what they are doing and fixed my problem fast and the price was right I highly recommend this company. Thank you OHDCread more  Jesus Haro 01:15 09 Aug 19 Excellent experience with these guys. They removed an outdated garage door opener, replaced with a modern unit. They were affordable, professional, courteous and on-time, which was appreciated given my work schedule. Many thanks to Hank for working with me and the knowledgeable technicians that came out to my place.read more  dravenspapa97 18:01 12 Jul 19 Working with Chris, Ian and Hank has been an amazing experience. Professional, Courteous and manners are hard to come by these days!read more    Hank Seibel 15:05 17 Jan 19 Great customer service!! Understands needs and really help me understand what I really wanted!!  Goats Make Soap Co. 16:27 18 Nov 18 Installer was incredibly professional and took his time. Would do business again if needed. Thank youread more  Karen Peterson 00:45 24 Oct 18 had a good experience replacing the control box on our garage. Tech also programmed both vehicles for opening the garage door…thanks very much!read more  Greg Medley 15:51 27 Sep 18 Technicians arrived on time and were very professional. They knew their stuff and took care of my problem quickly and at a fair price.read more  Bobbie Howard 19:16 12 Sep 18 I’ve always gotten excellent service from this company. This last time though I did notice some greasy fingerprints on the white wall around my openers. I can’t get them off. I know greasy fingers are part of the job but would just ask the tech to be mindful next time. Thanks.read more    Cindy Rodarte 23:14 21 Jun 17 I contacted Holly for a quote and she responded the same day with a price that was more than competitive. Doors are super high quality too.read more   |
